Frequently Asked Questions
Where are you located?
Come and see us at our new location in Missouri City, Texas which is about 5 minutes from Sugar Land. 4220 Cartwright Road Suite 202 Missouri City, Texas 77459, United States
Do you work with young babies?
Yes, we provide pediatric services for newborns(as young as a few weeks old) up through the teenage years(18 y/o).
Do I need to bring anything with me to the evaluation and how long will my appointment last?
After you have completed and submitted all of the intake forms through our online portal, you do not have to bring any intake paperwork with you to the appointment unless otherwise advised.
If you are coming in for a feeding evaluation we do ask that you bring simple feeding tools and food that your child typically eats or uses. For example:
1. A feeding bottle with formula/milk inside
2. Frequently used cups, spoons
3. Pacifier if used
4. A small container with lid of less than 4 oz of food inside
If you are coming in for any other type of evaluation, please contact our office prior to your appointment to determine what the therapist may have you bring with you if required.
Can I bring my intake forms with me to my appointment instead of submitting them online?
We require all intake forms to be submitted through our secure online portal prior to the evaluation/first appointment. Our therapists use the intake information to complete a detailed chart review to prepare for the evaluation appointment for each patient.
Do I need a referral for an evaluation?
No. Every state now has some form of direct access to therapy, which means you can visit us first for your evaluation and our office will obtain a referral from your PCP or other medical practitioner source during the intake process.
Which insurances do you accept?
We are in-network with most major insurance companies, including Cigna, Anthem, United Healthcare, Blue Cross Blue Shield, and Medicaid. If you have specific questions about your particular plan, please give us a call. We’d be happy to verify your benefits.
Which payment types do you accept?
We accept all major credit cards and personal checks. Please note that copayments and coinsurances will be collected at the time of service. We do not accept cash payments.
How early should I arrive for my first appointment?
We ask that all new patients arrive 15 minutes before their appointment to complete any remaining intake processes. Patients that are more than 15 minutes late after their scheduled appointment time will have to reschedule their appointment.
Can I bring siblings to the appointment?
For safety purposes, siblings are not allowed inside of our therapy treatment rooms but if needed siblings can wait in the clinic lobby as long as parent is available to supervise.